Privacy Policy
PalavrasVivas Media is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, disclose, and protect the information you provide when you use our online platform and services.
Information We Collect
When you visit our site or use our services, we may collect certain personal data to provide and improve our offerings. This information includes, but is not limited to:
- Identifiers such as your name, email address, and phone number
- Usage data including how you interact with our site and services
- Technical information such as IP addresses, browser type, and device details
- Payment and billing information when applicable
How We Use Your Information
Your information is used to:
- Deliver and manage the services you request including podcast production, audiobook creation, editorial consulting, content marketing, and digital distribution
- Communicate with you regarding your account, service updates, or promotional offers where permitted by law
- Improve and personalize our site and services to better meet your needs
- Comply with legal obligations and resolve disputes
Legal Basis for Processing
Under the General Data Protection Regulation (GDPR) and applicable Brazilian data protection laws, we process your personal data based on:
- Your consent where applicable
- The necessity to perform the contract or provide services you have requested
- Compliance with legal obligations
- Legitimate interests, such as improving service quality and protecting against fraud, unless overridden by your rights
Data Sharing and Disclosure
PalavrasVivas Media does not sell your personal data. We may share your information only with trusted third-party service providers involved in service delivery and operations, such as payment processors or hosting providers, under strict confidentiality agreements. Data may also be disclosed to comply with legal requirements or governmental requests.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements. Once your data is no longer needed, we securely delete or anonymize it.
Your Rights
You have rights regarding your personal data under GDPR and other applicable laws, including:
- The right to access the personal data we hold about you
- The right to request correction of inaccurate or incomplete data
- The right to request deletion of your personal data when appropriate
- The right to restrict or object to certain processing activities
- The right to data portability for data you have provided to us
- The right to withdraw consent at any time without affecting prior processing
To exercise these rights, you may contact us through the physical address provided below.
Cookies and Tracking Technologies
Our site may use cookies and similar technologies to enhance user experience, analyze site usage, and assist in marketing efforts. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to access certain features of our site.
Security Measures
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. Our security practices are regularly reviewed and updated to maintain robust data protection.
International Data Transfers
If your personal data is transferred outside Brazil or the European Economic Area, we ensure adequate safeguards are in place to protect your information in accordance with legal requirements.
Children’s Privacy
Our site and services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children without verified parental consent. If we become aware of such data collection, we will take immediate steps to delete the information.
Changes to This Privacy Policy
PalavrasVivas Media may update this privacy policy periodically to reflect changes in our practices, legal requirements, or service offerings. We encourage you to review this document regularly to stay informed about how we protect your information.
Contact Information
For inquiries or to exercise your data protection rights, please contact:
PalavrasVivas Media
1984 Avenida Paulista, 12th Floor
São Paulo, São Paulo, 01310-200
Brazil
By using our site and services, you acknowledge that you have read and understood this privacy policy and consent to the collection and use of your personal data as described herein.